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How CTA is Responding to the COVID-19 Pandemic

Fellow members,

As we live through events that few of us would have imagined possible a few months ago, I wanted to share with you how CTA is faring in the face of the COVID-19 crisis.

Our community is at its strongest when we care for one another and ourselves. Our commitment to the welfare of the members of our Community Tax Aid family has been the driving focus of our crisis response.

Caring for volunteers, members and taxpayers

Our most significant move is to transition to a virtual learning environment for our newest volunteers and remote work for our managers and Storefront liaisons. Because our priority has been ensuring that members of our community are supported throughout this disruption, remote assistance has been made available to those who need them.

Transitioning to virtual learning

While distance-learning cannot substitute in full for the in-person experience, technology-aided teaching and learning can be an extraordinary resource for us and at least help maintain some semblance of normalcy during this global pandemic.

Providing a source of strength and connection

Although all organization-sponsored in-person events and gatherings for this tax season have been either cancelled or postponed ‘till next year, CTA has doubled its efforts on the virtual front.

At a time of uncertainty and physical separation, I take great solace in the strength of this community. As we navigate the coming weeks and months, please know that we are not alone. Although we can’t be together physically, our institutional, individual, and collective commitment to the mission that calls us to be people for others serves us well now, and we carry on confidently that we can endure what lies ahead if we support each other unreservedly.

I wish you all the best at this challenging time and encourage you to reach out to CTA and to one another.